Terms of service

Last updated: 2026-05-19.

About these terms. We are a small product operated from Rajkot, Gujarat, India. This page is plain-language, best-effort drafting that has not yet been reviewed by counsel. We will refresh it as we engage formal review and as the law evolves.

This is a small product. By using it, you agree to the following:

1. What this is

Cardify Hub is a service for creating personalized digital greeting cards and sharing them with recipients via a unique link. It is operated from Rajkot, Gujarat, India, by an individual / small team. There is no enterprise contract; the service may evolve, change, or shut down. We are an "intermediary" within the meaning of the Information Technology Act, 2000 and an "Data Fiduciary" within the meaning of the Digital Personal Data Protection Act, 2023.

2. Your account

• One account per person. Use a real, deliverable email address.
• Sign-in is by magic-link to that email, by password (after you've set one), or by connecting your Google account. All three options remain available — magic-link is the universal fallback.
• Keep your sign-in email current. You're responsible for emails sent to a stale address. You're also responsible for keeping your password (if you set one) and your Google account (if you connected one) safe.
• You're responsible for what you create on the service and for what you share.
• You must be at least 18, or have the verifiable consent of a parent or lawful guardian, to use the service.

2a. Recovering access

If you forget your password, request a magic link from the sign-in page; signing in via the link lets you set a new password from your account settings. If you also lose access to your sign-in email, contact the Grievance Officer (§9) — manual recovery is operator-staffed and will require identity verification.

3. Acceptable use

Don't use the service to send or store:

• Harassing, threatening, or abusive content.
• Sexually explicit content, especially involving minors.
• Content that violates someone else's copyright, trademark, or other intellectual-property rights (the Copyright Act, 1957 and the Trade Marks Act, 1999 apply).
• Content that is illegal under Indian law or under the law where the recipient lives.
• Spam, phishing links, or commercial bulk messages.
• Anything prohibited by Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

We may take down content that is reported under valid notice (see §9, Grievance Officer) or that we identify as violating these terms.

4. Your content, your rights

Cards you create are your own content; you keep all rights to what you upload. You grant us a non-exclusive, worldwide, royalty-free licence solely to store the content and display it to the recipients you share the link with — not for advertising, model training, resale, or any purpose beyond delivering the service to you and your recipients. The licence ends when the card is revoked or your account is deleted.

5. Plan tiers

We currently offer three plan tiers: Free, Studio, and Atelier. Plan changes affect cards as follows:

• Free tier: cards auto-expire 10 days after creation. The retention is enforced — you can't opt a Free card out of expiration. Once a card expires it becomes a "no longer available" page for the recipient.
• Studio / Atelier: per-card expiration is your choice. You explicitly pick "never expires" or a specific expiration date at create time. You can also leave existing cards "never expires" if you set them up that way.
• Plan changes apply to new cards immediately. Existing cards keep whatever expiration they were created with — except if you downgrade from a paid tier to Free, in which case any of your cards still set to "never expires" get a 10-day clock starting from the downgrade moment. Cards you'd already given an explicit expiration are left alone.

If and when we charge for paid tiers, prices, GST applicability, and refund terms will be disclosed at checkout. Until paid checkout is live, no charges of any kind apply.

6. Service-as-is

The service is provided as-is, with no warranty of any kind, express or implied, including the implied warranties of merchantability and fitness for a particular purpose. We aim for ~99% availability on a 30-day rolling window but cannot guarantee uptime. Outages, bugs, or data-loss incidents are possible; keep your own copy of anything you can't afford to lose.

7. Suspension and termination

We may suspend or terminate accounts that violate these terms — typically with notice to your sign-in email, but without notice in cases of imminent harm to others or to satisfy a legal obligation. Either of us can close the account at any time: you, from the account settings; us, by notifying you at your sign-in email. Account closure removes your cards, photos, and account row; the audit log entries about admin actions are retained per the Privacy Policy's retention table.

8. Liability

To the maximum extent permitted by Indian law, our total liability to you for any claim related to the service is limited to the amount you paid us in the 12 months before the claim arose. For Free-tier users, that is zero. For paid users, it is capped at your plan fees over that period. We are not liable for indirect, consequential, incidental, or punitive damages, lost profits, lost data, or business interruption.

9. Grievance Officer

Per Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the DPDP Act, 2023:

• Grievance Officer: Hardik Viradiya
• Email: [grievance officer email — to be added before public launch]
• Operating from: Rajkot, Gujarat, India
• Response time: within 24 hours of acknowledgement; resolution within 15 days for content-related grievances and 30 days for data-protection grievances.

Use this channel for content takedowns (copyright infringement notices, harassment reports, intermediary-rules complaints) and data-protection grievances under the DPDP Act before approaching the Data Protection Board of India.

10. Copyright takedown

If you are the rights-holder and a card on the service infringes your copyright, send a written notice to the Grievance Officer (§9) including: a clear description of the work, the URL of the infringing card, your contact details, and a statement that you are authorised to act for the rights-holder. We will act within the timelines set out in §9 and the Copyright Act, 1957.

11. Governing law & jurisdiction

These terms are governed by the laws of India. Disputes that we cannot resolve through the Grievance Officer (§9) are subject to the exclusive jurisdiction of the courts at Rajkot, Gujarat, India.

12. Changes to these terms

If we materially change these terms, we will update the last-updated stamp at the top and email your sign-in address so you can re-read before continuing to use the service.